Terms & Conditions
Please read these terms carefully before using the Sonasm Bio Organic website or placing an order.
Terms & Conditions of Sonasm Bio Organic
These Terms & Conditions govern your use of the website operated by Sonasm Bio Organic Private Limited and your purchase of products through the website.
By accessing or using this website, you acknowledge that you have read and understood these terms and agree to follow them.
Acceptance of Terms
By using this website, browsing its content, submitting an enquiry or placing an order, you agree to these Terms & Conditions, along with our applicable Privacy Policy, Shipping & Delivery Policy and Return & Refund Policy.
Products & Product Information
Sonasm Bio Organic Private Limited supplies vermicompost and organic soil enrichment products for gardening, farming, nurseries, plantation and related applications.
We make reasonable efforts to present product descriptions, images, packaging information and other details accurately. Product appearance, packaging and other physical characteristics may vary where appropriate.
Product Use
Customers are responsible for using our products according to their intended purpose and suitable gardening, agricultural or plantation practices.
- Follow applicable product instructions and recommended usage practices.
- Store products appropriately after delivery.
- Keep products away from conditions that may compromise their quality.
- Customers are responsible for determining the suitability of a product for their particular application.
Orders
When placing an order through our website, you agree to provide accurate and complete information required for processing and delivery.
- Correct customer name.
- Valid contact number.
- Accurate delivery address.
- Correct PIN code.
- Accurate order and quantity information.
Order Acceptance
An order submitted through the website is subject to confirmation and availability.
We reserve the right to decline, cancel or modify an order where there is a product availability issue, pricing or listing error, suspected misuse, incomplete information or another legitimate operational reason.
Pricing & Payment
Product prices displayed on the website are subject to change without prior notice. The applicable price for an order will generally be the price displayed during the order process.
Where online payment is available, payment may be processed through third-party payment service providers.
Customers are responsible for completing the payment process using valid and authorized payment details.
Shipping & Delivery
Orders are shipped according to product availability, order quantity, delivery destination and logistics availability.
Delivery timelines are indicative and may vary because of logistics conditions, remote locations, weather, operational issues or circumstances outside our reasonable control.
Customers should review our Shipping & Delivery Policy for additional information.
Returns & Refunds
Return, replacement and refund requests are handled according to our Return & Refund Policy.
Customers should contact us before returning any product. Unauthorized returns may not be accepted.
Damaged or Incorrect Orders
If you receive a damaged, incorrect or incomplete order, please contact us as soon as possible with the relevant order information and supporting photographs.
Requests are subject to verification and applicable policy conditions.
User Responsibilities
You agree to use the website for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
- Do not provide false or misleading information.
- Do not attempt unauthorized access to the website or its systems.
- Do not interfere with website functionality.
- Do not use the website for unlawful activities.
- Do not misuse customer, order or website information.
Website Security
We take reasonable measures to maintain the security and availability of our website. However, no online service can guarantee complete protection against every security threat or interruption.
You should maintain appropriate security practices when accessing the website and should not attempt to bypass or interfere with security controls.
Intellectual Property
Unless otherwise stated, website content including text, graphics, logos, images, design elements, branding and other materials is owned by or used by Sonasm Bio Organic Private Limited with appropriate rights.
You may not reproduce, copy, modify, distribute, publish or commercially exploit website content without prior written permission, except where permitted by applicable law.
๐ Third-Party Services & Links
The website may contain links, payment services, delivery services, analytics tools or other features provided by third parties. These services may operate under their own terms, policies and conditions. Sonasm Bio Organic Private Limited is not responsible for the independent policies or operations of third-party websites and services.
Website Availability
We aim to keep the website available and functional, but uninterrupted access is not guaranteed.
The website may occasionally be unavailable due to maintenance, updates, technical problems, hosting issues, security events or circumstances outside our reasonable control.
โ ๏ธ Limitation of Responsibility
To the extent permitted by applicable law, Sonasm Bio Organic Private Limited shall not be responsible for losses arising from events outside our reasonable control, including third-party service interruptions, delivery delays, technical failures, communication failures or misuse of products by customers.
Privacy Policy
Our Privacy Policy explains how information may be collected, used and handled through our website and business operations.
Shipping & Return Policies
Our Shipping & Delivery Policy and Return & Refund Policy form part of the information applicable to website purchases.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our website, products, business operations or applicable requirements.
The updated version will be published on this page. Continued use of the website after an update indicates acceptance of the revised terms, subject to applicable law.
Governing Law
These Terms & Conditions shall be interpreted and governed according to the applicable laws of India.
Any dispute relating to the website, orders or services shall be subject to the jurisdiction of the competent courts as applicable under Indian law.
Questions About These Terms?
If you have questions regarding these Terms & Conditions, orders, products or website usage, please contact Sonasm Bio Organic Private Limited.
Sonasm Bio Organic Private Limited
Vill. Sona Sayyed Mazra, Saharanpur-Dehradun Road, Near Toll Plaza, Distt. Saharanpur, Uttar Pradesh, India
Phone: +91 97598 13580, +91 79066 22091, +91 92580 37180