Privacy Policy
This Privacy Policy explains how Sonasm Bio Organic Private Limited collects, uses and protects information when you visit or use our website.
Privacy Policy of Sonasm Bio Organic
Sonasm Bio Organic Private Limited respects your privacy and is committed to handling your personal information responsibly.
This policy applies to information collected through our website, order process, enquiry forms and customer communication channels.
Information We May Collect
Depending on how you interact with our website, we may collect information required to process orders, respond to enquiries and provide customer support.
- Name and contact details.
- Mobile or telephone number.
- Email address.
- Billing and delivery information.
- Order and transaction-related information.
- Information you provide through enquiry forms.
Order Information
When you place an order, we may need information required to process and deliver your order.
- Customer name.
- Contact number.
- Delivery address.
- Order details.
- Payment or transaction-related details, where applicable.
Payment information may be processed through third-party payment service providers. We do not intend to store sensitive payment credentials such as complete card details on our website.
How We Use Your Information
Information collected through our website may be used for legitimate business and customer-service purposes, including:
- Processing and fulfilling orders.
- Arranging product delivery.
- Responding to customer enquiries.
- Providing customer support.
- Communicating about orders and services.
- Handling return, replacement or refund requests.
- Improving website functionality and customer experience.
- Preventing fraud, misuse or unauthorized activity.
- Complying with applicable legal requirements.
Cookies
Our website may use cookies and similar technologies to support website functionality, remember certain preferences and understand how visitors use the site.
Cookies may also be used by third-party services integrated into the website, such as analytics, payment or other website functionality providers.
Website Usage Information
Technical information such as browser type, device information, IP address, pages visited and general website usage information may be collected by the website or its service providers.
Such information may be used for security, performance monitoring, analytics and website improvement.
๐ Third-Party Services
Our website may use third-party service providers for services such as payment processing, shipping, website hosting, analytics, communication, security and other business functions. Such providers may process information according to their own applicable privacy policies and terms.
When We May Share Information
We do not intend to sell your personal information. Information may be shared where reasonably required to operate our business or comply with applicable obligations.
- Delivery and logistics providers.
- Payment service providers.
- Website hosting and technology providers.
- Security and fraud-prevention services.
- Professional or business service providers.
- Government or legal authorities where required by applicable law.
Data Security
We take reasonable measures to protect information handled through our website and business operations.
However, no internet transmission, website, electronic storage system or online service can guarantee absolute security.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain business and transaction records, resolve disputes, provide customer support, meet legal requirements and protect our legitimate business interests.
Your Information
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of certain information.
You may contact us if you believe information associated with your enquiry or order is incorrect or needs to be updated.
Marketing Communication
If we send promotional or marketing communications, you may request that such communications stop, subject to applicable legal and operational requirements.
๐จโ๐ฉโ๐ง Children's Privacy
Our website and services are intended for general customers and are not specifically directed toward children. We do not knowingly seek to collect personal information from children through the website.
External Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of websites operated by third parties.
We recommend reviewing the privacy policy of any external website before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.
Any updated version will be published on this page. We encourage visitors to review this page periodically.
Questions About Your Privacy?
If you have questions about this Privacy Policy, information collected through our website or your personal information, please contact Sonasm Bio Organic Private Limited.
Sonasm Bio Organic Private Limited
Vill. Sona Sayyed Mazra, Saharanpur-Dehradun Road, Near Toll Plaza, Distt. Saharanpur, Uttar Pradesh, India
Phone: +91 97598 13580, +91 79066 22091, +91 92580 37180